‘Don’t build on borrowed land’: Times Internet COO on the shift from clicks to building (and monetising) reader relationships
Who is your most important reader segment? Publishers are likely to have different answers, but for too many of them, for too long, the honest answer to that would have been “the crawler.” That’s the view of Puneet Gupt, COO of Times Internet, the digital arm of India’s largest media company, The Times Group. “It’s…









